February 2017
February 2017 Community Trends ®
© www.123rf.com / pinkbadger
In This Issue
• Get Educated — PMDP • A Snowbird Sings a Song... • Don't "Slip-up" byWaiting to Cleaning Up ....and more
2017 ULTIMATE PARTNERS NJ Chapter Communi t y Associat ions Inst i tute The Community Associations Institute New Jersey Chapter would like to thank its partners below. For more information on our sponorships, please contact Laura O’Connor at 609-588-0030 or laura@cainj.org.
CAI-NJ STAFF
LARRY P. THOMAS, PCAM CHAPTER EXECUTIVE DIRECTOR LARRY@CAINJ.ORG ANGELA KAVANAUGH DIRECTOR, CONFERENCE & PROGRAMS ANGELA@CAINJ.ORG JACLYN OLSZEWSKI DIRECTOR, EVENTS & EDITORIAL JACLYN@CAINJ.ORG LAURA O’CONNOR DIRECTOR, MEMBERSHIP & MARKETING LAURA@CAINJ.ORG MARLA SERAFINO OFFICE ADMIN & GRAPHIC DESIGNER MARLA@CAINJ.ORG
Contact CAI-NJ
ADDRESS CAI-NJ
500 HARDING ROAD FREEHOLD, NJ 07728 PHONE 609-588-0030 FAX 609-588-0040 WEB WWW.CAINJ.ORG EMAIL INFO@CAINJ.ORG
CAI-NJ On Social Media
www.facebook.com/ CAINJCHAPTER
@CAINJCHAPTER
Community Associations Institute - New Jersey Chapter
@cainewjersey
T hank You Fo r You r Suppo r t !
THE CAI-NJ COMMUNITY TRENDS ® MAGAZINE CONTENTS
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CAI's PMDP Educational Programs — Invaluable By Marybeth Hennessy, CMCA, AMS Towne & Country Management, Inc. Domestication of an Out of State Judgement in New Jersey — "A Snowbird Sings His Song" By Angela M. Morisco, Esq. Becker & Poliakoff, LLP Sidewalk Dangers: Why Managers Must Clean Up By María Elena Solís, CMCA, AMS, CAS Lemus Construction, Inc. Do One Thing Better Forecasts and Trends: 2017 Community Managment By Elaine Warga-Murray, CMCA, AMS, PCAM, CEO RMG, Regency Management Group, Inc., AAMC
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EXTRAS President's Corner Looking Forward
5 6 7 8 9
CAI-NJ Upcoming Events
Legislative Update
CAI-NJ Committees Roster
Inside Connection
11 12 14
CA-PAC News Chapter Trends
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CAI-NJ Awards Dinner Registration 33 2017 CAI-NJ Online Services Directory Form 34 Jules C. Frankel Manager Education Assistance Program 40 New Members 42 Recruiter Club 42 CAI Membership Application 43 Community Trends ® Author Guidelines 44 Community Academic Institute 2017 Lecture Series Registration 47
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CAI-NJ LEADERSHIP BOARD OFFICERS
BOARD OF DIRECTORS
Donna Belkot, CMCA, AMS Taylor Management Company, AAMC, AMO Community Association Manager Jean Bestafka Renaissance Homeowners Association Community Association Volunteer Leader Frank Catanzarite Community Association Volunteer Leader Loren Lightman, Esq.
PRESIDENT DENISE BECKER, CMCA, AMS, PCAM HOMESTEAD MANAGEMENT SERVICES, INC.
Hill Wallack LLP Business Partner Jeffrey Logan Guardian Service Industries, Inc.
Business Partner Deana Luchs
Canal Walk Homeowners Association Community Association Volunteer Leader Jennifer Nevins DW Smith Associates, LLC Business Partner Mohammed Salyani, CPA Wilkin & Guttenplan, PC Business Partner Lawrence N. Sauer, CPM, CMCA, PCAM Association Advisors Manager Valentine Valdman, CMCA Station Square at Rutherford Condominimum Assocation Community Assocaition Volunteer Leader Gabriel Vitale C & L Services Business Partner Lisa Vitiello, CPA Towne & Country Management, Inc. Manager Mark Wetter, Esq.
VICE PRESIDENT PENDING
PRESIDENT ELECT NANCY HASTINGS, CMCA, AMS, PCAM ASSOCIA MID-ATLANTIC
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TREASURER PENDING
SECRETARY PENDING
Radom & Wetter Business Partner
GENERAL COUNSEL Jason Orlando, Esq. Orlando Murphy LLP
GENERAL COUNSEL EMERITUS Wendell A. Smith, Esq., CCAL Greenbaum, Rowe, Smith & Davis, LLP
IMMEDIATE PAST PRESIDENT Lawrence N. Sauer, CPM, CMCA, PCAM Association Advisors
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PRESIDENT’S CORNER DENISE BECKER, CMCA, AMS, PCAM CAI-NJ 2017 PRESIDENT | HOMESTEAD MANAGEMENT SERVICES, INC.
“Once in a while you get shown the light, in the strangest places if you look at it right.” Robert Hunter and Jerry Garcia – “Scarlet Begonias”
I n last month’s column, I talked about mentoring and how every member of CAI has the potential of being a mentor/ ambassador for a younger member and the chapter as a whole. As a follow up to that, I wanted to share my own story about my mentor in the community association industry. When I was in high school, I participated in a program that allowed me to leave half a day to go to work “in the real world” to earn credits towards graduation. My assign- ment was with a small accounting firm as the mail clerk. After graduation, I was offered a full time position, and the firm sent me to accounting classes at the local college. My boss, who was a staff accountant, spent a lot of time with me, not just teaching me accounting principles, but also business etiquette and, basically, how the real world worked. She was my first real mentor. A few years later she was approached by the partners to be a part of a new division of the firm that would handle financials for condo- minium associations. As luck would have it, she asked me to join her team. While the team was being assembled I sat there in sheer panic. She must have noticed the look on my face and asked if I had any questions. Sheepishly I asked – “what’s a condominium?” That was 1985. The rest, as they say, is history. It is no great stretch to say I owe her a lot of the credit for where I am today. She never held me back, even when I moved on as her employee to other opportunities in my career. I was taken along where she went, introduced to people that would influence my career path, joined com- mittees with her, and saw her at many, many CAI events. My mentor has now retired, and is enjoying her family, children, grandchildren and now two great grandchildren, having left her mark on the industry and on me. As members of CAI, we all have the potential to bring along someone new, to introduce them to the benefits of CAI
"Sheepishly I asked – 'what’s a condominium?' That was 1985. The rest, as they say, is history." And speaking of mentors, let us not forget the wealth of knowledge that is our chapter’s past presidents. I know that when I have an unfamiliar issue, I can pick the brilliant minds of those who came before me. People like Ron Perl, Chris Florio, Nina Stanton, and Marie Mirra, to name a few and, yes, even Larry Sauer. I could never forget to men- tion how I wish I could still chat with Jules Frankel. It means so much to me to have the support and encouragement (and cell phone numbers) of all those fantastic individuals. Finally, part of having such an amazing and active chap- ter is recognizing and honoring those individuals who have shined their light over the past year for their efforts in support of the chapter. That includes all those who spoke, sponsored and attended chapter programs, wrote an article or articles for Community Trends ® , gave selflessly to charity causes and those who have contributed or assisted in any way to the advancement of the chapter or a committee. On Thursday, February 16, 2017 at The Palace at Somerset Park, we will celebrate those individuals for their support of CAI-NJ. I look forward to seeing many of you there, toasting our award winners and to another great year! membership, to join and serve on a committee and to attend a networking or educational event. If you do one thing this year, if you have one goal, please find a person that you can mentor. Even in the smallest sense. Shine your light!
Peace and Love, Denise
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LOOKING FORWARD LARRY THOMAS, PCAM | CAI-NJ CHAPTER EXECUTIVE DIRECTOR
S o as I’m writing this article, I’m looking out of my office window and imagining what the view will look like in a few months. Today, there are piles of snow that are finally starting to melt. In a few short months we will be hearing the sounds of lawn mowers and leaf blowers as we start our spring and summer routines. Now is a great time to evaluate your community’s maintenance and summer social activities. It’s also a great time to look at all of our events (both educational and networking) and mark your calendars to attend. Please remember that a lot of our events have attendee limitations (roundtables, lecture series, manager leadership program) so I urge you to reg- ister early if you’d like to attend. The CAI-NJ team has put together a great line-up of events for 2017 and I recommend to all of our members that they should attend as many as they can. One upcom- ing class that I want to let you know about is the February 21st Lecture Series “Aging in Place Within Your Community – A Look at Safety, Comfort and Independence.” This event will be held at the CAI-NJ Headquarters in Freehold and runs from 9:30am to 11:45am. Glenda Carroll, CMCA, AMS, PCAM, LSM from Toll Brothers, Inc., and Nancy Hastings, CMCA, AMS, PCAM from Associa Mid-Atlantic will be the presenters and will definitely provide some inter- esting facts and suggestions on how to adapt your com- munities to adjust to the new trends and our communities' changing age groups. By now, most of our committees have met and have established their goals for 2017. I must say that this year’s committee members are a very enthusiastic and energetic group! Every committee is committed to further the progress achieved by last year’s committees. I attend as many com-
"I always enjoy seeing everyone and recognizing all of the members that go above and beyond every day to make a difference in our industry." I must thank all of the business partners and management company members that elected to participate in our 2017 Partnership Program. We’ve exceeded last year’s record number of Partners. This is due to the great network of our members that provide a great marketing source to our most dedicated business partner and management company members. It is a great compliment to all of our members, committees, board members and the CAI-NJ team who make us what we are. Thanks to Laura O’Connor who heads up the marketing and membership departments, Laura works very hard to make sure our members get the most value for their investment. Hopefully I will see a lot of you at the Awards Dinner on February 16th at the Palace in Somerset. I’m sure this will be a wonderful evening. I always enjoy seeing everyone and recognizing all of the members that go above and beyond every day to make a difference in our industry. n mittee meetings as I can and the passion and dedication of our volunteer members is amazing. Angela, Jackie and Laura do a remarkable job assisting the committees with their tasks as well as the board liaisons, who are always available to assist the committees.
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2017
EVENTS & EDUCATION CALENDAR
FEBRUARY 1
JULY 13 27- 28
Mediation Training Hill Wallack, LLP., Princeton Joint Economic Forecast Forsgate Country Club, Monroe Annual Awards Dinner The Palace at Somerset Park, Somerset
Senior Summit TBD M-340: Large Scale Management Monroe Twp.
16 7
AUGUST 10 22
21
Lecture Series CAI-NJ, Freehold
Annual Beach Party Martell’s Tiki Bar, Point Pleasant
MARCH 23- 25
Lecture Series CAI-NJ, Freehold
M-100: The Essentials of Community Association Management West Windsor
September 14 19
Manager Leadership Workshop TBD
APRIL 6
Manager & Business Partner Round Table TBD
Lecture Series CAI-NJ, Freehold
25 27
Lecture Series CAI-NJ, Freehold Spring Break Party Windows on the Water, Sea Bright
October
17 18
Preconference Networking Reception TBD, Edison Annual Conference & Expo NJ Convention & Expo Center, Edison M-100: The Essentials of Community Association Management Monroe Twp.
MAy 18- 19 june 8 13 22 27
M-205: Risk Management Monroe Twp.
26- 28
Board Leadership Development Workshop CAI-NJ, Freehold Lecture Series CAI-NJ, Freehold Manager & Business Partner Round Table TBD Dennis R. Casale Memorial Golf Outing Forsgate Country Club, Monroe
November
16
Manager & Business Partner Round Table TBD
For More Information contact events@cainj.org. EVENTS ARE SUBJECT TO CHANGE
LEGISLATIVE UPDATE
CHRISTINE F. LI, ESQ., CCAL PARTNER, GREENBAUM, ROWE, SMITH & DAVIS LLP. LEGISLATIVE ACTION COMMITTEE CHAIR
W e welcomed 2017 over a month ago. Likely some of that January 1 excitement (along with usual resolutions!) has dissipated but it still remains a new year with new potential. This is my third year of serving as the Chair of the Legislative Action Committee and, as in past years, I am honored to lead this group of dedicated professionals and community associa- tion volunteer leaders with credentials beyond reproach. We’ve all heard the old cliché that practice makes per- fect. I am not convinced that the cliché applies to serving as Chair of the LAC. Although the lessons of the past two years have been invaluable, each year brings new mem- bers, new ways to collaborate and advance the goals of the LAC and CAI-NJ, and new challenges. But these same challenges are what make this committee plow through bills at meetings month after month, get traction on issues, and broaden its achievements each year. For 2017, I am confi- dent that the LAC’s efforts can and will continue to enhance and better serve the CAI-NJ Chapter. It is not common knowledge that the LAC is not a com- mittee of the CAI-NJ Chapter as are other CAI-NJ commit- tees. The LAC in New Jersey forms a part of the National Legislative Action Committee of the Community Associations Institute, which is why the committee is sometimes referred to as the “National Legislative Action Committee-New Jersey”. As such, the LAC is somewhat of an “odd duck”. Its professionals and CAVL’s keep their eye on the legisla- tive ball particularly within New Jersey, but nationally as well. Caroline Record, our liaison with the Federal LAC, keeps the LAC in New Jersey current on federal legislation of significance to community associations in New Jersey. With the expertise of its lobbyist, MBI-GluckShaw in the most recent years and, in particular, Tim Martin, we work hard for CAI-NJ’s membership, even though we are neither named nor recognized as a CAI-NJ committee.
The legislative update programs conducted by the LAC and my monthly column in Community Trends ® are intended to apprise you of what the LAC is working on each month and to seek the feedback of the CAI-NJ mem- bership on crucial issues. Certainly, the membership of CAI-NJ is unable to glean from these isolated programs and writings what goes on at LAC meetings. But if CAI-NJ needs evidence that there is a committed and experienced committee behind the advances that have been made on the legislative front in New Jersey, it needs only to become familiarized with our monthly meetings, and the activities between the meetings. CAI-NJ Board Liaisons Jean Bestafka and Loren Lightman, and staff members, Executive Director Larry Thomas and Laura O’Connor, attend our monthly meetings. I trust they agree that the LAC has been a source of pride to CAI-NJ and has elevated the Chapter’s reputation on both a State and national level. I am certain that, by the end of this year, the LAC’s efforts and energy will again leave a prom- inent imprint on CAI-NJ. Every member of LAC deserves to be recognized for this result. At the CAI-NJ Retreat held on December 8, 2016, the LAC decided upon a list of five priorities for the coming year. We keep this list on the agenda of each monthly meeting to keep us on track, to show us how far we’ve come…or not. While our priorities have been similar to those in previous years, we enter this year with ample for- ward movement. 1.Municipal Services Act Reform. 2016 struck us with the reality that the Municipal Services Act was a quarter of a century old and in need of serious reform. A4123/S2522 was introduced to require certain local authorities to inspect, maintain, and repair fire hydrants in planned real estate developments. The entities sub- ject to the bill are municipal authorities.
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2017 CAI-NJ COMMITTEES
"The LAC in New Jersey forms a part of the National Legislative Action Committee of the Community Associations Institute..."
AWARDS COMMITTEE Stephanie Wiegand, Esq. — Chair Dori Novick — Vice Chair Tana Bucca, Esq. Rich Cassilli Drew Cowley Andrew Linfante Christine Maldonado Carol Nickerson, CMCA Kari Prout Pete Shine Nicole Skaro Lauren Vadenais Board Liaisons: Denise Becker, CMCA, AMS, PCAM Gabe Vitale Staff Liaison: Jaclyn Olszewski BEACH PARTY COMMITTEE Jessica Long — Chair Christopher Rosati — Vice Chair Ross Catanzarite Diane Cody, PCAM Kate Costello Vanessa Hillsdon, Esq. Arthur Holl Tanya Jimenez Steve Lang Kerry Naughton Daniel Reilly Cheryl Villa Lynn Voorhees, RS Board Liaisons: Deana Luchs Mark Wetter, Esq. Staff Liaison: Jaclyn Olszewski BUSINESS PARTNER COMMITTEE Maria Elena Solis, CMCA, AMS — Chair Robert Flanagan, Esq. — Vice Chair
CONFERENCE & EXPO COMMITTEE Patricia McGlone, Esq. — Chair Cheryl Rhine — Vice Chair Joseph Bonafede Jay Burak Stacey Cadoff Jessica Chelkowski, CPA Ellen Comiski, CMCA, PCAM Sudeep Das John Echelmeier Eleni Giannikopoulos Terry Kessler, Esq. Rick Landgraber Toni Licciardii Nicole Miller, Esq. Renee Miraglia Kevin Oliver Harriet Schwarzber, CMCA, AMS Gabe Vitale
MEMBERSHIP COMMITTEE Erika Befumo — Chair Chelsea Donnigan — Vice Chair Raymond Ambrosino Lysa Bergenfeld, Esq. Gene Corrado Nikolaos Haralambopoulos, CPA Caesar Mistretta Steven Mlenak Dan Turi Briana Walsh Graceanne Welsh, CMCA, AMS Margie Yarton Board Liaisons: Jeffrey Logan Larry Sauer, CPM, CMCA, PCAM Staff Liaison: Laura O'Connor SPRING BREAK COMMITTEE Courtney Knox — Chair Jeffrey Paige, Esq. — Vice Chair Jessica Baker Monica Caporosa Jennifer Carr Dean Catanzarite Beth DeMauro Gary Gleitman Monica Griffin Hank Johns Debbie Pasquariello, CIC, CIRMS Janice Schuetter Melissa Volet, Esq. Board Liaisons: Loren Lightman, Esq. Pam Illiano Lirelle Klein Carol Maragni Christine F. Li, Esq., CCAL — Chair George Greatrex, Esq. — Vice Chair Michael Pesce, PCAM — Secretary Carol Koransky, CPA — Treasurer Liz Comando, PCAM Jack Cremen Louis J. Curtis, MBA, CMCA, AMS, PCAM Barbara Drummond, CMCA, PCAM Matthew Earle, Esq. A. Christopher Florio, Esq. Vincent Hager, CIRMS Sue Howe, CMCA, AMS, PCAM James Magid, CMCA, LSM, PCAM Thomas C. Martin, Esq. Glen A. Masullo, CMCA, PCAM Jeffrey Logan Staff Liaison: Jaclyn Olszewski LEGISLATIVE ACTION COMMITTEE
2.Mortgage Foreclosure Reform. The focus of the LAC is on S1832/A3823 which introduced an expe- dited foreclosure procedure for vacant and abandoned properties in uncontested foreclosure actions. In part, this bill also provides that, when a lender is entitled to proceed through the foreclosure process in a summary manner, but has not done so, the board of a planned real estate development may file a motion to compel expedited judgment and sale, or in the alternative, pay- ment of association fees. Alternatively, the court may approve an application for an order appointing a fiscal agent to administer the property. 3. Election Reform. Through the past two years, the LAC has worked on a number of proposals and introduced bills to deal with issues confronted by community associations in conducting elections and ensuring participation by asso- ciation members and residents. Largely due to the efforts of LAC members J. David Ramsey, Esq., and Michael Pesce, PCAM, S1805/A3163 was introduced to address the concerns in the manner in which elections have historically been conducted at the Radburn community in the Borough of Fair Lawn in Bergen County. 4. Assessing of Insurance Deductibles. A3683 is a bill intended to prevent a condominium association from assessing an insurance deductible to individual Unit Owners or groups of Unit Owners. The LAC continues to evaluate this bill and will be proposing amendments. 5. UCIOA. LAC member, David Ramsey, along with Ronald L. Perl, Esq, has worked with the New Jersey Law Revision Commission (the “LRC”) over the past two years to arrive at the issuance by the LRC of its final report relating to the Uniform Common Interest Ownership Act (“UCIOA”). Those in the community association indus- try are likely to have heard of or participated on efforts
Harold West, Esq. Board Liaisons:
Donna Belkot, CMCA, AMS Mohammed Salyani, CPA Staff Liaison: Angela Kavanaugh
EDITORIAL COMMITTEE Joseph Chorba, CPA — Chair Kari Valentine, CMCA, AMS — Vice Chair Robert Arnone, CMCA, AMS Mary Barret, Esq. David Cerra, Esq. Adam Frumkin Dan Fusco, CMCA Brian Harvey Richard Linderman, Esq. AJ Meola Steven Morris, RS Robert Roop Board Liaisons: Deana Luchs Lisa Vitiello, CPA Staff Liaison: Jaclyn Olszewski GOLF COMMITTEE Georgette Kyriacou — Chair Chris Belkot — Vice Chair Martin Cabalar, Esq. Patricia Clemente Eric Eggert Eric Frizzell, Esq. Keith Giliberti, PE, RS Matt Grobert Paul Migliore Michael Polulak, Esq. David Shahrabani Christopher Tensen, CMCA, AMS Patricia Ventura Mary Visco Ryan Weiner Tom Witowski Board Liaisons: Gabe Vitale Mark Wetter. Esq. Staff Liaison: Jaclyn Olszewski MANAGERS COMMITTEE Jeff Cirkus, CMCA, AMS, PCAM — Chair Christopher Nicosia, CMCA, AMS — Vice Chair Raymond Barnes, CMCA, AMS, PCAM Joanne Bradley, CMCA, AMS, PCAM, LSM Glenda Carroll, CMCA, AMS, PCAM, LSM Gail Davis Beth Duffy, CMCA, AMS Chuck Graziano, PCAM, CPM Dawn Mackanic Tony Nardone, CMCA, AMS Erin O’Reilly, CMCA, AMS, PCAM Kerri Stimpson, CMCA, AMS Elaine Warga-Murray, CMCA, AMS, PCAM Board Liaisons: Donna Belkot, CMCA, AMS Nancy Hastings, CMCA, AMS, PCAM Staff Liaison: Angela Kavanaugh
Benjamin Basch Angelo Giacchi Richard Lang Anthony Lanzisero Kim Manicone Julie Nole Kate Post Kenneth Sauter, Esq. Ken Shah Herman Shauger Amy Shorter Barry Siburkis
Jessica Vail Lisa Wagner
Kristy Winchock Board Liaisons: Jennifer Nevins Gabe Vitale Staff Liaison: Angela Kavanaugh CAVL COMMITTEE Steve Kroll — Chair Tom Lycan — Vice Chair Susan Borea Charles Lavine Jack McGrath Tim Walter Board Liaisons: Jean Bestafka Frank Catanzarite Valentine Valdman, CMCA Staff Liaison: Angela Kavanaugh
Jack McGrath Paul Raetsch J. David Ramsey, Esq. Caroline Record, Esq., CCAL Audrey Wisotsky, Esq. Board Liaisons: Jean Bestafka Loren Lightman, Esq.
Staff Liaisons: Laura O'Connor Larry Thomas, PCAM
CONT I NU E S ON PAGE 54
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CAI-NJ 2017 PARTNERS
Ansell Grimm & Aaron, PC Association Advisors Belfor Property Restoration Brown & Brown Insurance of Lehigh Valley C & L Sweeper Service DW Smith Associates, LLC FWH Associates, P.A. G & C Electronics GAF
Kipcon Inc. McGovern Legal Services, LLC mem property management Rezkom Enterprises Taylor Management Company, AAMC, AMO
The Falcon Group - Engineering, Architecture & Energy Consultants Wilkin & Guttenplan, PC
Dan Swayze & Son, Inc. Complete Parking Lot Maintenance Greenbaum, Rowe, Smith & Davis, LLP Griffin Alexander, P.C. Hill Wallack, LLP Hillcrest Paving & Excavating, Inc. Homestead Management Services, Inc., AAMC Jesan Construction and Maintenance JGS Insurance L.N. Rothberg & Son, Inc. LAN Exteriors Landscape Maintenance Services, Inc.
Accent Group ADP Barlow Insurance Altura Construction Company, Inc. Associa - Community Management Corp. Becht Engineering, BT, Inc. Becker & Poliakoff, LLP Berman & Wright Architecture Engineering & Planning, LLC Buckalew Frizzell & Crevina LLP Capital One Bank Corner Property Management Cowley’s Termite & Pest Control Services Curcio, Mirzaian & Sirot, LLC
Mackoul & Associates, Inc. Morris Engineering, LLC
National Contractors O & S Associates, Inc Quality 1st Contracting R M Termite & Pest Control Radom & Wetter Attorneys at Law Rainbow G & J Painting Stark & Stark Suburban Consulting Engineers, Inc. Supreme-Metro Corp. USI Insurance
Accurate Reconstruction Alliance Association Bank CertaPro Painters, Ltd. CertaPro Painters of Central New Jersey The Curchin Group LLC Eosso Brothers Paving Environmental Designers Irrigation, Inc.
Felsen Insurance Services Giordano, Halleran & Ciesla, P.C. Hueston, McNulty, Attorneys at Law KPI 2 Contractors, Inc. Mirra & Associates CPA’s, LLC M. Miller & Son Peter Waldor & Associates, Inc.
Popular Association Banking RMG, Regency Management Group, Inc., AAMC Renda Roads, Inc. Snowscapes, Inc. South Shore Construction, LLC Towne & Country Management, Inc. Union Bank HOA Services
INSIDE CONNECTION JACLYN OLSZEWSKI | Director, Events & Editorial
I am going into my third year at CAI-NJ as the Director of Events & Editorial, and as our events are becoming more streamlined, and our magazine has become a must read in this industry, I am continuously seeking ways to improve the value we provide to our members. The networking event committees including Awards, Spring Break, Golf and Beach Party are all getting underway in the new year, and are successfully developing bigger and better oppor- tunities for growing the events. The Editorial Committee has gone above and beyond in ensuring that the content in each issue of Community Trends ® is better than the next, they have effectively revamped the magazines content, style, look and feel, which has not gone unnoticed in the industry. As interest in attending the CAI events spreads, maxi- mizing your company’s exposure becomes increasingly important. Companies should be taking advantage of these opportunities that we are providing to meet new contacts and generate exposure of their brand. This is my challenge in ensuring that the opportunities are present at each event and in each publication. My goal in this article…YES, is to encourage sponsor- ships and attendance, but also to inform you that there are other outlets for exposure that should also be considered in your marketing plans. As each event is rolled out, our mem- bers begin receiving phone calls about sponsorships and attendance from the event committee members. HELLO! These committee members are reaching out to prospective clients without pushing their business agendas, instead making a new contact while supporting CAI-NJ. Do you see where I am going with this??? Joining a committee is a great way to get some “free” “face time”. Realize that the vendor on the awards committee, calling XYZ Management, may not have had that introduction
"My goal in this article…YES, is to encourage sponsorships and attendance, but also to inform you that there are other outlets for exposure that should also be considered in your marketing plans." to a manager without the opportunity to call on behalf of CAI-NJ to encourage participation in the event. Then once they are both at the event, and meeting in person, a potential business connection is made. Moral of this story… PARTICIPATE! In the Fall, we will be sending out our solicitation for committee members. I understand this is a few months away, but take this time to attend the events and get an understanding of how they run, then… SIGN UP FOR A COMMITTEE! On page 52 of this issue, you can view the publication schedule for Community Trends ® , each month the commit- tee solicits new articles to be published in upcoming issues. Writing an article is branding at no cost, other than your time. Show your peers and clients what you know through educating them in a 1,000-word document that is circulat- ed to more than 1,600 professionals. Not a writer? One of our newest features that you can find on page 36 of this issue is the “Do One Thing Better” section. Here you can provide tips on a topic of your expertise. Check it out! If there is a topic you would like to present, please contact me directly and we will work to publish it in an upcoming issue. CONT I NU E S ON PAGE 61
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Support CA-PAC Today!
Dear CAI-NJ Members, For close to twenty years, the Community Associations Political Action Committee has been the political arm of the New Jersey chapter of Com- munity Associations Institute. As you may know, our legislative efforts in Trenton are vital to the future of the community association industry. Many of our elected officials lack a fundamental understanding of community association issues and many competing trade associations such as the realtors, homeowners, and bankers have large PACs and have been raising funds for many years. It is critical that we constantly work to be the authoritative voice on the issues that impact our members. CA-PAC represents 6,700 community associations where approximately 1,350,000 residents live in 519,000 homes in New Jersey. When the legislature considers amending the laws that govern community associations members of the legislature should turn to CAI-NJ for advice. One way we can educate these legislators and grow awareness of our industry is with a strong Community Association Political Action Committee (CA-PAC). By pooling our resources we raised over $30,000 in 2016 and we are on track to meet our 2017 fundraising goal. The money you contribute en- sures that people who understand the community association industry are elected or reelected to serve in Trenton. I challenge you to join me in preserving the future of the community association industry by contributing to CA-PAC. With your support we can surpass our 2017 fundrais- ing goal of $35,000. Please send in your contribution today. Thank you, James Rademacher President, Community Association Political Action Committee 2017 CA-PAC Contribution Form YES! I’d like to support CA-PAC $25- $100 $250- $500 $500 $_______ $_______ Individual • Community Manager • Board Member • Homeowner Business Partner Management Company Community Association (Suggested Contribution $1 per unit) Other Please make your CORPORATE or PERSONAL CHECK payable and mail to: CA-PAC, 500 Harding Road, Freehold, NJ 07728 Community/Company/Individual Name: __________________________________________________________________________ Mailing Address: _________________________________________City, State ZIP: ________________________________________ Phone: ______________________________ Fax: _____________________________Email: ________________________________ Occupation: ______________________________________________ Employer: _________________________________________ Work Address: ____________________________________________City, State ZIP: ______________________________________ Management Company Name (Community Association’s Only): ________________________________________________________
DO NOT INCLUDE MY NAME OR COMPANY ON THE LIST OF CA-PAC CONTRIBUTORS.
The New Jersey Election Law Enforcement Commission requires us to collect and report the name, mailing address, occupation, and name of employer of contributors whose contribu- tions exceed $300 in a calendar year. Contributions to CA-PAC are not deductible for federal income tax purposes. Contributions are not limited to suggested amounts. CA-PAC will not favor nor disadvantage anyone based upon the amounts of or failure to make PAC contributions. Voluntary political contributions are subject to limitations of ELEC regulations. CA-PAC contributions are not considered payment of CAI dues. For more information, contact Larry Thomas at larry@cainj.org or call 609.588.0030.
2017 CAI-NJ Annual Conference & Expo
CHANGE OF DATE & VENUE
WEDNESDAY, OCTOBER 18, 2017 New Jersey Convention & Exposition Center Raritan Center 97 Sunfield Ave., Edison, NJ 08837
Sponsored By:
CHAPTER TRENDS BE A PART OF THE TREND! Submit your company’s or association’s news, milestones and achievements to us at communitytrends@cainj.org for publication in the Chapter Trends section of Community Trends ® .
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free member- ship tier. “Companies that can meet higher demands without miss- ing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Pest Control compa- nies in our NJ markets were able to do it.” Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines. “As far as our customers are concerned, every pest inva- sion is an emergency, and that’s how we react.” Said Bill Cowley, owner of Cowleys Pest Services. “We have the expertise and resources to deal with a full range of pest control issues but the real reason we won this award is the dedication of our staff to providing outstanding customer service.” Continued Cowley. Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some com- panies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. CONT I NU E S ON PAGE 16
Courtesy CAI-NJ.
(above) Bill and Drew Cowley
Cowleys Pest Services Earns Esteemed 2016 Angie’s List Super Service Award — Award reflects company’s consistently high level of customer service Neptune City, NJ — On December 15, 2016 Angie’s List recognized Cowleys Pest Services as one of the top 5 percent of service companies who achieved and main- tained a superior service rating on Angie’s List throughout the past year. Cowleys has been a member of Angie’s List since 2007. “As far as our customers are concerned, every pest inva- sion is an emergency, and that’s how we react.” Said Bill Cowley, owner of Cowleys Pest Services. “We have the expertise and resources to deal with a full range of pest control issues but the real reason we continue to win this award is the ongoing dedication of our staff to providing outstanding customer service.” Continued Cowley. Cowleys Pest Services has earned the home service industry’s coveted Angie’s List Super Service Award, reflect- ing an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
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Chapter Trends... from page 14.
Also, because the company continues to adhere to its review verification pro- cess, there has been no degradation of review quality. “The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.” Cowleys Pest Services was founded in 1991 and is owned by brothers Bill and Drew Cowley. SOLitude Professionals Awarded for Aquatics Industry Research and Excellence in Water Quality Treatment Hackettstown, NJ – Two aquatics man- agement professionals from SOLitude Lake Management, an industry leader in lake and pond management, fisher- ies management and related environ- mental services for the United States, received Technology and Development Awards from SePRO Corporation, a developer and manufacturer of high quality, environmentally responsible solu- tions for aquatic plant management.
(above) Marc Bellaud (left), President of SOLitude Lake Management, and Michael Lennon (right), Aquatic Specialist and Territory Leader, received the 2016 Technology and Development Award from SePRO Corporation for assisting with field trials of a new herbicide for the aquatics industry. Courtesy CAI-NJ.
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AAB_Innov_CAI-NJ_HalfPg_CMYK_Skaro_122916_Ver2.pdf 2 12/29/2016 3:50:14 PM Marc Bellaud, President of SOLitude Lake Management, and Michael Lennon, Aquatic Specialist and Territory Leader, were named for the Technology and Development Award at the 2016 SePRO Preferred Applicator Seminar in November at the SePRO research and training center in Whitakers, North Carolina. They were recognized for their help in coordinating field trials of a new herbicide with the New Hampshire Department of Environmental Services and SePRO to evaluate its potential as a man- agement option for control of non-native variable water- milfoil. SOLitude contributed to bringing this breakthrough The SOLitude team members were honored with this award for their partnership with SePRO in conducting innovative research in the final phase of development of a new herbi- cide. Additionally, eleven water quality management pro- fessionals from SOLitude won Seeing is Believing Awards from SePRO. These awards recognize the highest standard of excellence in water quality treatment for lakes, ponds, stormwater basins or other waterbodies that have demon- strated the effectiveness of SePRO products in improving these aquatic ecosystems.
Courtesy CAI-NJ.
(above) SOLitude Lake Management Professionals were honored by SePRO Corporation with 2016 Seeing is Believing Awards for their high standards in water quality treatment for lakes, ponds, stormwater basins or other waterbodies while demonstrating the effectiveness of SePRO products in improving these aquatic ecosystems. (L to R: Greg Blackham, Aquatic Specialist, Hunter Poland, Environmental Scientist, Gavin Ferris, Ecologist, Josh Perry, Environmental Scientist, Parker Hurst, Wildlife and Fisheries Biologist, Kyle Finerfrock, Environmental Scientist, Shannon Junior, Aquatic Ecologist and Senior Business Development Consultant, Doug Hawpe, Natural Resource Specialist, Derek Johnson, Certified Lake Manager and Lake Management Scientist, Jason Luce, Lake Management Scientist and Certified Lake Manager, and J. Wesley Allen, Environmental Scientist and Territory Leader)
CONT I NU E S ON PAGE 18
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Chapter Trends... from page 17.
technology to the aquatics industry by assisting in site identification and state permitting, and performing the herbicide application. The eleven SOLitude professionals named for the “Seeing is Believing” awards were also honored at the 2016 SePRO Preferred Applicator Seminar. Each award submission con- sisted of a case study documenting a technical program for nuisance aquatic weed and/or algae control with before and after photos and a detailed treatment summary for the waterbody including treatment objec- tives, treatment and waterbody specif- ics, water quality data, project results and client satisfaction.
CONT I NU E S ON PAGE 60
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CAI’s PMDP Educational Programs INVALUABLE
By Marybeth Hennessy, CMCA, AMS Towne & Country Management, Inc.
W hen I started in this business over 10 years ago I had no experience as a property manager. I didn’t even really know what a property manager was. Granted I had pretty good office skills. I was smart, college educated, organized, and could handle multiple tasks and changing priorities. I had already been working in the business world for 20 years before stumbling into the field of property management after the birth of my second child. But all of the experience I had at that time didn’t prepare me for the life of a property manager. I’ve found over the years that a property manager is expected to be knowledgeable and rounded in several different fields such as landscaping, plumbing, electrical, construction, engineering, law, insurance, accounting and often at times psychiatry, or a facsimile thereof. As a property manager you are the front line for questions, concerns, complaints, information and at times a shoulder for someone to cry on for every member of your community and your Boards. In this job I often think of the movie Office Space when Peter Gibbons tells “The Bobs” that he has eight different bosses. For a property manager it’s way more than that. You have your employers of course, then the Board and all your homeowners as your bosses!
To deal with all of that, I’ve found that the courses and certifications offered by CAI have been invaluable to me. Up until the time I took the M-100 and passed the CMCA exam I was sort of flying by the seat of my pants, learning as I went, making mistakes and learning by them. Kind of like a rudderless ship. The PDMP courses have been able to set a firm direction for me. These courses have been able to steer me
"These courses have been able to steer me into being a better, more knowledgeable and productive manager."
CONT I NU E S ON PAGE 22
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PMDP... from page 20.
into being a better, more knowledge- able and productive manager. The M-100 course gave all those things I had been doing for years some sort of structure. I was able to confirm the things I had been doing right and it helped me learn what I had been doing wrong. After taking that class I was hooked and wanted to pursue my education through CAI. I studied my butt off and passed the CMCA exam four months after taking the M-100. I implored my employ- ers to build up a “library” for all our managers to utilize. We purchased several publications offered through CAI Press and I read every one of them. I took a few more classes and got my AMS designation. It’s kind of cool having more “letters” after my name now. I feel my Boards have a bit more respect for my knowledge and decisions in this business since I began my education through CAI. I am grateful that CAI has offered a scholarship through the Jules C. Frankel Manager Education Assistance Program. I was able to receive assis- tance in paying for the last class I took. I learned a lot about Financial Management and I’ll be able to add that knowledge to my arsenal. Looking ahead I plan to continue my education through CAI and even- tually obtain my PCAM. I’ve learned a lot so far, made a lot of contacts and friends at the classes and even got help with paying for courses. Thanks CAI! n
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Readers of Community Trends ® can ask the Editorial Committee of the magazine for their feedback about any issue facing the community association industry. The committee is made up of legal, insurance, engineering and property management professionals with a wealth of information and experience specific to community associations.
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Domestication of an Out of State Judgement in New Jersey “A Snowbird Sings a Song He Always Sings”
By Angela M. Morisco, Esq. Becker & Poliakoff, LLP
A t the risk of dating myself, I recall the song ref- erenced in the title of this article sung by Anne Murray. Have you heard this song, or this term, “snowbird”? Does the snowbird sing the blues? The term refers to a person who leaves colder climates in the winter to enjoy the climate of a warmer or more south- ern state. Often, these individuals maintain a home, per- haps a condominium out of state. No state is immune from the mortgage foreclosure and housing crises. Therefore, some of these snowbirds may own out- of- state homes that are underwater and these individuals may be delinquent in payment of condominium fees. Perhaps the delinquent fees have been reduced to a judgment, and the only asset the snowbird owns may be the out-of-state, underwater real estate or condominium. The assets available to satisfy a judgment are not limited to the assets or property located in the state where the judgment was entered. Frequently, the snowbird may have property in New Jersey that is available to satisfy a judgment, i.e., wages,
bank accounts or rental income. For enforcement proceed- ings to commence, the out of state judgment must be domesticated in New Jersey. New Jersey has a straight- forward procedure to domesticate an out- of- state judgment. The judgment creditor must obtain an exemplified or authenticated copy of the out- of- state judgment with the seal of the issuing court. Then, an affidavit is prepared by the judgment creditor or the creditor’s attorney, that contains essential information regarding the creditor and the status of the judgment and whether the judgment was entered by default. The procedure is governed by the Uniform Enforcement of Foreign Judgments Act, N.J.S.A. 2A:49A- 16-25. The process applies to judgments or orders of sister states and foreign country money judgments. CONT I NU E S ON PAGE 26
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T he CAI Amicus Program is looking for your help. For years, CAI has participated in New Jersey court cases involv- ing significant community associ- ation issues. We do this through our “Amicus” or “Friend of the Court” Program. With the court’s permission, CAI files briefs in court cases advocating the interests of our members. CAI has successfully appeared in a number of important New Jersey cases, including Twin Rivers. It is important for our mem- bers to let CAI know when they are involved in, or become aware of, a lawsuit which may have an impact of general concern to the industry. We can only participate and have our views expressed when we know about these cases when they first arise. So, this is an import- ant request on behalf of both the National and Chapter Legislative Action Committees to please advise the Chapter office of any litigation involving community association issues of potential importance to the entire industry. For any such notices, please contact Larry Thomas, PCAM at (609) 588-0030 or at larry@cainj.org. n Help CAI’s Amicus Effort
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ATTENTION ALL CAI-NJ SEMINAR ATTENDEES: Please remember to keep your seminar completion certificates in a safe place.
These certificates are distributed at the end of each CAI-NJ seminar. This is proof that you attended and completed the seminar. You may need to refer- ence the certificate in the future and CAI-NJ does not keep track of each member’s attendance record. Community managers will definitely need the cer- tificates to obtain credit for continuing education towards their designations.
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