CAI-NJ July 2020(w)

Community Trends ® July 2020

SENIOR SUMMIT

Aja Koska/E+/Getty Images

• Keys to Simplicity • Lifestyle Programming Has Been Changed Forever • Technology's Role for Aging in Place • ....and more In This Issue

The Community Associations Institute New Jersey chapter would like to thank its 2020 Ultimate Partners below. For more information on our sponsorships, please contact CAI-NJ at 609-588-0030 or info@cainj.org.

Becker & Poliakoff, LLP

T hank You Fo r You r Suppo r t !

THE CAI-NJ COMMUNITY TRENDS ® MAGAZINE CONTENTS

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Keys to Simplicity Robert Arnone, AMS, CPM RCA Management, LLC

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BUILDING

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Lifestyle Programming Has Been Changed Forever By Michael Mendillo and Michelle Kithcart FirstService Residential, AAMC

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Technology's Role for Aging in Place By Joseph Bonafede Technology Security Solutions

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Management Trends: Senior Sense...and Sensibilities

By Elaine Warga-Murray, CMCA, AMS, PCAM RMG, Regency Management Group, Inc., AAMC

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Get to Know...Homeowner Leaders With 5 Questions Roslyn Brodsky, Concordia Homeowners Association Charles Lavine, Traditions at Federal Point Condominium Association Cheryl Palent, Renaissance at Raritan Valley Master Association

EXTRAS President’s Corner Looking Ahead

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5 6 7 8

CAI-NJ Upcoming Events

Legislative Update

Your Voice is Key for NJ-LAC and CA-PAC

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Chapter Trends

Board Leadership Development Workshop Registration

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Dennis R. Casale Memorial Golf Outing Dinner Registration (Event Rescheduled - New Date)

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2020 Joint Manager & Business Partner Panel Discussion Registration

35 38 39 50 51 54 56

CAI-NJ ADR Mediation Program

2020 CAI-NJ Conference & Expo Save-the-Date

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New Members

GET to KNOW... Homeowner Leaders With 5 Questions

CAI Membership Application 2020 Ultimate Partner Listings CAI-NJ Career Headquarters

ROSLYNBRODSKY CONCORDIAHOMEOWNERS ASSOCIATION

SiberianArt/sheepymek/dusanpetkovic/visualspace/SB/cherry7966iStock Getty IMpages Plus. SolStock/ Moyo Studio/helovi /E+/Getty Images. What isaspecial talent thatyouhave? CHERYLPALENT RENAISSANCEATRARITANVALLEY MASTERASSOCIATION

Makingpeopl feelbetter withmysenseofhumor

Myworstday is... Whenallof thecommittees I’mon forCAI-NJandCAI Nationalwant tomeeton thesameday!

Icannotgoadaywithout... Coffee

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Whatwas the lastbookyou read? TheLemonTreebySandyTolan-astoryabout two families in Israel,ArabicandJewishandhow they intersect

Whatwas the lastbookyou read? Idon’t remember.That ishow long it’sbeen.

Who isyour real lifehero?

Icannotgoadaywithout...

CAI-NJ BOARD OF DIRECTORS EXECUTIVE COMMITTEE

VICE PRESIDENT JEFFREY LOGAN GUARDIAN SERVICE INDUSTRIES, INC.

PRESIDENT ELECT LOREN LIGHTMAN, ESQ. HILL WALLACK LLP

PRESIDENT JENNIFER NEVINS, CMCA DW SMITH ASSOCIATES, LLC

TREASURER TONY NARDONE, MBA, PCAM CORNER PROPERTY MANAGEMENT, AAMC

SECRETARY MARK WETTER, ESQ. RADOM & WETTER

BOARD MEMBERS Benjamin Basch American Pool Enterprises

Charles Lavine Traditions at Federal Point Condominium Association Homeowner Leader Christopher Nicosia, CMCA, AMS, PCAM

Business Partner Donna Belkot Taylor Management Company, AAMC, AMO Community Association Manager Vanessa J. Davenport Regency at Quailbrook Homeowners Association Homeowner Leader

Prime Management, Inc., AAMC Community Association Manager Mohammed Salyani, CPA

WilkinGuttenplan Business Partner

GENERAL COUNSEL Jason Orlando, Esq. Orlando Murphy LLP

GENERAL COUNSEL EMERITUS Wendell A. Smith, Esq., CCAL Greenbaum, Rowe, Smith & Davis, LLP

IMMEDIATE PAST PRESIDENT Mohammed Salyani, CPA WilkinGuttenplan

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PRESIDENT’S CORNER Jennifer Nevins, CMCA CAI-NJ 2020 PRESIDENT | DW Smith Associates, LLC

CAI-NJ TEAM

“And Suddenly You Know: It’s Time to Start Something New and Trust the Magic of Beginnings” — Meister Eckhart

ANGELA KAVANAUGH CHAPTER EXECUTIVE DIRECTOR ANGELA@CAINJ.ORG JACLYN OSKIERKO DIRECTOR, CONFERENCE & EVENTS JACLYN@CAINJ.ORG BROOKE STOPPIELLO-NEVINS COMMUNICATIONS MANAGER BROOKE@CAINJ.ORG JENNIFER FARRELL ADMINISTRATIVE COORDINATOR JENNIFER@CAINJ.ORG

Starting Something New! B y now, you’ve heard the exciting news that Angela Kavanaugh has been named Chapter Executive Director. Angela has been involved with the chapter for the past 11 years, working with the committees and serving our members. She has gar- nered the respect and loyalty of our incredible CAI-NJ Team, Jaclyn Oskierko, Brooke Stoppiello-Nevins, Jennifer Farrell and Erika Abahazy. We are excited to also have Raymond Dickey acting as a consultant to the chapter, focusing on the development and expansion of chapter programs. His experience and knowledge of the needs of our members will enhance the value our chapter has to offer. What’s Happening Now at CAI? CAI-NJ has been diligently preparing a series of virtual programs to offer our membership, focused on education, advocacy and networking. Quality education is critical to our members – so we are developing new programs that will qualify for continuing education credits for our manager members. In addition, a Board Leadership Development Workshop is being scheduled and there is a Webinar Library full of topics from our educational series. Legislative Updates, our Lecture Series, Virtually Connected and Skill Building Workshops are just a few of our current offerings. CAI-NJ is also proud to host virtual networking events, including our Cyber Trivia series, She-Connects and Community Leader Connection. Information on all that CAI-NJ has to offer can be found on the CAI-NJ website. CAI Matters More Than Ever! There is no time like the present to recognize the value of our Legislative Action Committee. Their advocacy is critical to the health of our industry. They work tirelessly to protect common interest communities and the people that live and work in them. We are even more aware of their efforts during times of emergency, but rest assured, they are advocating for us constantly. Let us also remember the incredibly important work of the PAC – the Political Action Committee. They provide financial support for the LAC to help advance the chapter’s interests on a state-wide basis. For more information on their important work – please read George Greatrex’s Legislative Update in this issue. In Closing — We Thank You! There are many new and exciting programs on the horizon for our members and it is the hope of the CAI-NJ Board of Directors and the entire office team that our members continue to recognize the value that CAI-NJ brings to them. The success of our chapter is the result of your support. Please stay safe and remember that CAI-NJ is part of your family, and my “door” is always open. n

Contact CAI-NJ

ADDRESS CAI-NJ

500 HARDING ROAD FREEHOLD, NJ 07728 PHONE 609-588-0030 FAX 609-588-0040 WEB WWW.CAINJ.ORG EMAIL INFO@CAINJ.ORG

CAI-NJ on Social Media

www.facebook.com/ CAINJCHAPTER

@CAINJCHAPTER

Community Associations Institute - New Jersey Chapter

@cainewjersey

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LOOKING AHEAD ANGELA KAVANAUGH | CAI-NJ CHAPTER EXECUTIVE DIRECTOR

Life is a journey and the greatest lessons learned are from what we experience. Chapter Resources

Y ou never know what path life will put you on, but there is much knowledge to gather along the way. There is always something to learn and experience, and while some experiences may be better than others, we learn from all of them. I remember my first event, the Golf Outing, and as most of our members have been in the situation of not knowing anyone, I too had that experience. I was fortunate that day a veteran member reached out and welcomed me to the CAI family. Because of that I know firsthand how difficult it is when you are in a room full of people but unfortunately are so alone and how lucky I was to have someone extend themselves to me. Now CAI-NJ has the Ambassador’s Group, made up of business partners, managers and homeowner leaders, all sharing one mission, to make our new members feel like they have been part of CAI-NJ forever and connecting them with other members so that they can build their own relationships. Staying Connected More than ever at CAI-NJ we recognize the need of our members to keep in touch and nurture relationships while they cannot meet in person. It’s a member value that is even more important now so in response the chapter has created a series of virtual programming. Members will have the opportunity to keep abreast on topics that are currently affecting common interest communities as well as self-improvement through our Lecture Series, Virtually Connected and Community Leader Connection, all qualifying for continuing education credits for our manager members. These programs allow our members to network with their peers during a time when in-person meet- ings may be challenging. Additionally, the chapter is offering Cyber Trivia and She-Connects, both networking events. Information for these and all upcoming events can be found on our new website. Please take some time to see the latest happenings at your chapter.

Your go-to resource for networking and services, the chapter’s annual directory will be available shortly. It is an excellent resource, listing professionals and service provid- ers, all which specialize in common interest communities. Please keep it handy as it’s an excellent reference for your business or community. Members Helping Members At the forefront of issues affecting New Jersey common interest communities is our Legislative Action Committee (NJ-LAC) and Political Action Committee (CA-PAC). CAI-NJ is fortunate to have these devoted volunteers advocating for community associations and monitoring pending legis- lation. Both committees are made up of business partners, community board members and mangers. They keep our members informed on important issues. Please support them through our CA-PAC. Your donations allow them to connect with legislatures that make decisions effecting all of us. Sincere Appreciation I value all our members that support the chapter by giving their time and sponsoring our events and education. Because of their commitment every one of our members benefit. Throughout my journey I have developed a passion for CAI, and I’m devoted to our members because of what they have given me and the friendships that I have developed. A sincere thank you to the CAI-NJ Board of Directors, our members and the CAI-NJ Team for entrusting me to assist you with what lies ahead for the chapter and being your voice in planning future educational programming and events. Please reach out to me with any ideas that you may have. Stay safe and enjoy your journey with CAI-NJ! n

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CALENDAR 2020 Events & Education

JULY

SEPTEMBER

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SHE-CONNECTS: Podcast Discussion Adjusting Our Capacity for Family, Work & Self-care Virtual

Dennis R. Casale Memorial Golf Outing Forsgate Country Club, Monroe Twp. Managers Leadership Workshop Rossmoor Community Association, Monroe Twp.

AUGUST

Annual Olympics Thompson Park, Monroe Twp.

4-5 13 18 20

Board Leadership Development Workshop CAI-NJ Office, Freehold Annual Beach Party Martell’s Tiki Bar, Pt. Pleasant Beach

OCTOBER

14 15

Conference Networking Reception The Event Center @iPA, Freehold Annual Conference & Expo The Event Center @iPA, Freehold

Lecture Series CAI-NJ Office, Freehold

Joint Manager/Business Partner Panel Discussion Forsgate Country Club, Monroe Twp.

DECEMBER

Annual Meeting and Chapter Retreat Clearbrook Community Center, Monroe Twp. 2

Register for these and other events at www.cainj.org

All events are subject to change

LEGISLATIVE UPDATE

GEORGE GREATREX, ESQ. PARTNER, HILL WALLACK LLP LEGISLATIVE ACTION COMMITTEE CHAIR

Legislative Efforts to Assist Community Associations During COVID19

T he first half of 2020 has been memorable for commu- nity associations in New Jersey and around the nation. Frankly, the memories are some we would rather forget… The advent of the novel coronavirus has created a myriad of difficulties for CICs… from decreasing revenues due to a devastating increase in unemployment among our mem- bers, to the inability to open facilities and amenities due to liability and costs concerns. In the midst of this pandemic came the news that the Department of Community Affairs (DCA) had published the new Radburn election regulations on May 18… and made effective the same day. This has added insult to injury, resulting in chaos in our industry. Although at the time of this writing the state’s lockdown in response to the pandemic is easing week by week, it is unlikely we’ll ever return to what we used to call “normal,” and what the “new normal” will look like is still unclear. Your Legislative Action Committee is monitoring, and support- ing where appropriate, various legislative and regulatory efforts to assist common interest communities during this difficult time so that we will survive and be prepared to live and work in that “new normal”. Last month various members of your LAC attended a con- ference call with staff from US Senator Robert Menendez’s office to discuss various legislative efforts to address these issues. They included: • Limited Liability for Associations Following Federal, State, and Local Health Guidance: Although the Senator has not yet stated a position with regard to the need for such protection for CICs, we explained that need in light of the lack of insurance cov- erage for COVID19 claims against associations due to

standard virus exclusions. We are not seeking protection from claims against associations who have been grossly negligent, but rather have made good faith efforts to fol- low applicable guidelines to promote the safety of their members and residents when facilities and amenities are eventually opened. A bill has been introduced in the NJ Legislature that provides limited immunity to “employers” “Your Legislative Action Committee is monitoring, and supporting where appropriate, various legislative and regulatory efforts to assist common interest communities during this difficult time..." against whom employees make such claims (A4189/ S2502). We are seeking the inclusion of common interest communities in this legislation. • Housing Assistance Fund: Sen. Menendez is a cosponsor of S.3620, legislation establishing a Housing Assistance Fund to help home- owners avoid foreclosure. It will allow financially troubled homeowners to seek funds to pay property obligation defaults that risk foreclosure—this includes community association assessments. H.R. 6800, the HEROES Act, as passed by the House of Representatives, was more specific on eligible use of Housing Assistance Funds, going so far as to include community association assessments in the list of enumerated eligible property and mortgage related obligations in the program. We expressed our support for this legislation.

CONT I NU E S ON PAGE 45

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2020 CAI-NJ COMMITTEES

AWARDS COMMITTEE Eileen Szelewicki, CMCA — Chair Michelle Gadaleta — Vice Chair

EDITORIAL COMMITTEE Robert Arnone, CMCA, AMS, CPM — Chair Michael Mezzo, CPA — Vice Chair Mary Barrett, Esq. Brian Griffin, Esq. Nicole Martone, CMCA, AMS, PCAM Steven Morris, PE, RS Robert Roop, PE Michael Ryan Carol Shenk Larry Thomas, PCAM Jaquelyn Williams

HOMEOWNER LEADER COMMITTEE Roslyn Brodsky — Chair Richard Pucciarelli — Vice Chair Lois Gerber Richard Lans Deana Luchs Judy Miao Cheryl Palent Howard Staum Robert Travis Board Liaisons: Charles Lavine Chris Nicosia, CMCA, AMS, PCAM Staff Liaison: Jaclyn Oskierko LEGISLATIVE ACTION COMMITTEE (LAC)/PAC George Greatrex, Esq. — LAC Chair A. Christopher Florio, Esq. — LAC Vice Chair Liz Comando, CMCA, PCAM — PAC President Paul Raetsch — PAC Vice President

MEMBERSHIP COMMITTEE Briana Walsh — Chair Steven Mlenak, Esq. — Vice Chair Tara Baldwin, CPA Lysa Bergenfeld, Esq. Jennifer Cardak, CMCA Megan Elgard Nichole Gist Nikolaos Haralambopoulos, CPA Bill Harvey Kathleen Radler Debra Rizzi Steve Roderick Ken Shah

Neil Betoff Rich Cassilli Drew Cowley Lindsay Cupples Kim Dempsey Annie Gonzales Ellen Goodman, Esq. Lila Khiry Christine Maldonado Drew Podolski, Esq. Kari Prout Joe Tible Mary Visco Sandi Wiktor Board Liaisons:

Charles Witczak Board Liaisons: Benjamin Basch Jennifer Nevins, CMCA Staff Liaison:

Amy Shorter Mark Siwiak Board Liaisons: Charles Lavine Tony Nardone, MBA, PCAM Staff Liaison: Brooke Stoppiello-Nevins NETWORKING EVENTS COMMITTEE Gary Gleitman — Chair Freedom Hildreth — Vice Chair

Brooke Stoppiello-Nevins F.A.S.T. COMMITTEE Kristy Winchock — Chair Nicole Miller, Esq. — Vice Chair Matt Antico

Loren Lightman, Esq. Jennifer Nevins, CMCA Staff Liaison: Jaclyn Oskierko BUSINESS PARTNER COMMITTEE Ryan Fleming — Chair

Karyn Branco, Esq. Joseph Chorba, CPA Barbara Drummond, CMCA, PCAM Matthew Earle, Esq. Vincent Hager, CIRMS Sue Howe, AMS, PCAM Steve Kroll Christine Li, Esq., CCAL Jim Magid, CMCA, AMS, PCAM Thomas Martin, Esq. Glen Masullo, CMCA, PCAM Michael Pesce, PCAM J. David Ramsey, Esq. Lisa Rayca, CMCA, AMS Caroline Record, Esq. Edward San George, PCAM Board Liaisons: Vanessa Davenport Loren Lightman, Esq. Staff Liaison: Angela Kavanaugh MANAGER COMMITTEE

Jessica Baker, Esq. Martin Cabalar, Esq. Angela Celeste Gabriella Esposito, Esq. Shelby Evans Ashley Gray, CMCA Amy Huber, Esq. Steven Kuhnert Jessica Long Kristin Marzarella Robert Radcliffe Rachel Richardson, CMCA Matthew Sengsourinh Jimmy Stovall Lauren Vadenais David Vargas Gabe Vitale Board Liaisons: Jeffrey Logan Mohammed Salyani, CPA

Dean Catanzarite Diane Cody, PCAM Rhett Cowley Jose Elvir Dori Gwinn, CMCA Pam Illiano Carol Nickerson, CMCA Jeffrey Paige, Esq. Debbie Pasquariello, CIC, CIRMS

Thomas Asciolla Theresa Beckett Seth Frumkin Caroline Fusella Keith Giliberti Saher Gouda David Kalen

Dawn Kearney Michael Luzzi Kim Manicone Jessica Marvel Jill Nappi Julie Nieves Daniel Roose David Ross Herman Shauger Jessica Vail David Velasco Gregory Vinogradsky, Esq. Lisa Wagner

Daniel Reilly Jose Romero

Chris Rosati Peter Shine Adriana Sireci Erica Taras Melissa Volet, Esq. Board Liaisons: Charles Lavine Mark Wetter, Esq. Staff Liaison: Jaclyn Oskierko

Staff Liaisons: Jaclyn Oskierko Brooke Stoppiello-Nevins GOLF OUTING COMMITTEE Eric Eggert — Chair Tom Witkowski — Vice Chair Joseph Balzamo, CMCA Raymond Barnes, CMCA, AMS, PCAM Chris Belkot

Kristina Munson, CMCA, AMS, PCAM — Chair Denise Becker, CMCA, AMS, PCAM — Vice Chair Mary Barone, CMCA, AMS

Board Liaisons: Benjamin Basch

WOMEN’S LEADERSHIP COMMITTEE Nancy Hastings, CMCA, AMS, PCAM — Chair Cheryl Rhine, CIC, CIRMS — Vice Chair Briana Benitez Cathy Brennan, Esq. Karen Carway-Meehan, CMCA Corina Cornett Holly Foley, CMCA Jessica Hatton Martinia Heath, CMCA, AMS Lirelle Klein Georgette Kyriacou Pamela Lawler Toni Licciardi Elina Shchervinsky Nicole Skaro Mariaellen Varelis

Jeffrey Logan Staff Liaison: Jaclyn Oskierko CONFERENCE & EXPO COMMITTEE Jessica Kizmann, CPA — Chair Stacey Imber — Vice Chair Kristie Bendick, CMCA Joe Bonafede Jay Burak Nicole Camarota Ellen Comiski, CMCA Jeffrey Cuevas John Echelmeier Shaun Hynes Tanya Jimenez

Jeff Cirkus, CMCA, AMS, PCAM Chuck Graziano, CPM, PCAM Dawn Mackanic, CMCA

Christopher Maus, CMCA, AMS Erin O’Reilly, CMCA, AMS, PCAM Ingrid Roe, CMCA, AMS Kerri Stimpson, CMCA, AMS Elaine Warga-Murray, CMCA, AMS, PCAM Board Liaisons: Donna Belkot Tony Nardone, MBA, PCAM Staff Liaison: Jaclyn Oskierko

Scott Brandle Patti Clemente Marty Ehrlich Sal Iozzia Hank Johns Lisa Komitor Cathy Mango

Ryan Mckinney Karl Meth, Esq. Paul Migliore Mike Polulak, Esq. Ross Rutman David Shahrabani Jasmin Shelton Stephen Slotnick, CMCA Ryan Weiner Board Liaisons: Chris Nicosia, CMCA, AMS, PCAM Mark Wetter, Esq. Staff Liaison: Jaclyn Oskierko

Michael Kennedy Terry Kessler, Esq. Konrad Kurach

Patricia Ventura Board Liaisons:

Richard Lang Denise Mack Renee Miraglia Kevin Oliver Jackie Thermidor, CMCA, AMS Board Liaisons: Donna Belkot Mohammed Salyani, CPA Staff Liaison: Jaclyn Oskierko

Loren Lightman, Esq. Jennifer Nevins, CMCA Staff Liaison: Jaclyn Oskierko

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CAI-NJ 2020 PARTNERS

FWH Associates, P.A. G & C Electronics GAF Hill Wallack LLP Kipcon Inc. McGovern Legal Services, LLC mem property management, co, inc, Rezkom Enterprises, Inc. Taylor Management Company, AAMC, AMO

Ansell Grimm & Aaron, PC Associa Community Management Corp., AAMC Becker Belfor Property Restoration Brown & Brown Insurance of Lehigh Valley C & L Sweeping & Pavement Maintenance Corner Property Management, AAMC Denali Property Management, Inc. DW Smith Associates, LLC

Technocality, Inc. WilkinGuttenplan

The Falcon Group - Engineering, Architecture & Reserve Specialists

Accent Group Adamas Building Services Advanced Pavement Group Amco Pest Services, Inc. Apex Contractors, LLC Becht Engineering, BT, Inc. Buckalew Frizzell & Crevina LLP Cowley’s Termite & Pest Control Services Curcio, Mirzaian & Sirot, LLC

Griffin Alexander, P.C. Hillcrest Paving & Excavating, Inc. Jesan Construction and Maintenance JGS Insurance KPI 2 Contractors, Inc.

Preferred Community Management Services, Inc., AAMC Premier Management Associates, AAMC Professional Restoration Services Quality 1st Contracting, Inc. Rainbow G & J Painting, LLC Regal Restoration RMG, Regency Management Group, Inc., AAMC R.M. Termite & Pest Control SageWater Stark & Stark Towne & Country Management, Inc. USI Insurance Services

Lemus Construction, Inc. L.N. Rothberg & Son, Inc. Mackoul Risk Solutions, LLC

Morris Engineering, LLC National Contractors, Inc. O & S Associates, Inc. Pardini R Construction Corporation PeopleFirst Property & Casualty Services Popular Association Banking

Cutolo Barros, LLC Dior Construction FirstService Residential, AAMC

Frank Macchione Construction Paving Plus Greenbaum, Rowe, Smith & Davis, LLP

Valley National Bank Witczak Engineering

Accurate Reconstruction AR Management Company Environmental Designers Irrigation, Inc. Eosso Brothers Paving Felsen Insurance Services

Peter Waldor & Associates, Inc. Radom & Wetter Attorneys at Law Renda Roads, Inc. South Shore Construction, LLC Union Bank HOA Services

Giordano, Halleran & Ciesla, P.C. Hueston, McNulty, Attorneys at Law Landscape Maintenance Services, Inc.

MyPropertyBilling.com, LLC National Cooperative Bank

YOUR NJ-LAC & CA-PAC WORKING HARD PROTECTING THE INTERESTS OF COMMUNITY ASSOCIATIONS

Walk the halls of our capitol in Trenton and you see a lot of doors… doors to legislator’s offices… doors to committee rooms… doors to the Assembly and Senate chambers. It takes a lot to get through those doors. You’re not just invited in. You need a key. With a key you’re taken seriously. With a key, you get things done. THAT’S WHY CAI-NJ CARRIES THREE KEYS: • Your Legislative Action Committee (NJ-LAC): Your key eyes, ears, legs and voice in the legislative process. • Your Political Action Committee (CA-PAC): Your key contributions to support elected officials who aim to strengthen your community. • Your Professional Lobbyists: Your key, full-time pros retained by the LAC who know government’s ins and outs, advise us on who to see and when, and how to connect . WHAT CAN YOU DO?: • Take Action – Your voice is key! After meeting with elected officials and clarifying our position on pending legislation, we will alert you to the most crucial actions you can take. By calling or writing your officials, you ensure that your voice, and our agenda, is heard. • Give – Your donations are key! Supporting the PAC with your donations shows legislators that you’re serious, and that our cause counts. • Promote – Your personal influence is key! Talk about CAI-NJ’s legislative engagement in your community and business. Let fellow residents know that we’re fighting for them and their communities!

The keys only work with your support.

Make your gift to the CA-PAC today!

Yes, I’d like to support CA-PAC with a pledge!

I AM A...

____ Community Association Manager. You represent a company or association who manages CAI-NJ communities.

____ Community Supporter. You represent a business that supports CAI-NJ communities with services or products.

____ Community Resident. You live in a CAI-NJ community and want to see it grow strong.

My Association/Management company is making a PAC gift of:

___ $250 ___ $500 ___ $1000 or $________

___ $100 ___ $250 ___ $500 or $________

My supporting business is making a PAC gift of:

I am personally making a PAC gift of: ___ $50 ___ $100 ___ $250 or $________

Community/Company: ________________________________________________________________________________________________ Individual Name:_____________________________________________________________________________________________________ MailingAddress:______________________________________________________________________________________________________ City, State, ZIP:______________________________________________________________________________________________________ Phone:_________________________________________________________Fax: ________________________________________________ Email:________________________________ Occupation:______________________ Employer:_____________________________________ Employer Address:___________________________________________________________________________________________________ City, State, ZIP:______________________________________________________________________________________________________

Management Company Name: _________________________________________ (Community Association’s Only) DO NOT INCLUDE MY NAME OR COMPANY ON THE LIST OF CA-PAC CONTRIBUTORS

Please make your CORPORATE or PERSONAL CHECK payable and mail to: CA-PAC, 500 Harding Road, Freehold, NJ 07728

The New Jersey Election Law Enforcement Commission requires us to collect and report the name, mailing address, occupation and name of the employer of contributors whose contribution exceeds $300 in a calendar year. Contributions to CA-PAC are not deductible for federal income tax purposes. Contributions are not limited to suggested amounts. CA-PAC will not favor nor disadvantage anyone based upon the amounts or failure to make PAC Contributions. Voluntary political contributions are subject to limitations of ELEC regulations. CA-PAC contributions are not considered payment of CAI dues.

TO DONATE TO CA-PAC, SEND CONTRIBUTIONS TO: CA-PAC, 500 Harding Road, Freehold, NJ 07728 | or visit: www.cainj.org/capac

CHAPTER TRENDS American Asphalt Company Expands Parking Lot Maintenance Services in North Jersey American Asphalt Company, one of New Jersey’s oldest asphalt manufacturer and paving contractors has recently announced their acquisition of asphalt maintenance assets from Dan Swayze and Son. American Asphalt Company’s new location is in Scotch Plains, New Jersey. The additional location will allow them to competitive- ly meet the asphalt maintenance needs of many new and current customers, no matter where the services are desired in New Jersey. By expanding their reach in North Jersey, American Asphalt Company, has the ability to help others by employing more crews; and serving the community with safer parking lots. American Asphalt Company will work with trusted industry paving partners to provide asphalt paving services in the Union, Middlesex, Monmouth, Essex, Somerset and surrounding counties. n

• All submissions must come from and be about: - A member of CAI-NJ (Manager, Management Company, Board Member, Business Partner or Business Partner Employee) in good standing. • Companies/Communities are permitted four (4) announcements per calendar year. • Submissions are limited to 150 words. - Members are responsible to condense the information appropriately, as CAI-NJ will not do so. Any submissions over 150 words will not be published. • Submissions may include (1) image. • Submissions should not be advertorial in nature. Please note, CAI-NJ reserves the right to edit any submissions. The chapter reserves the right to omit information as necessary. CAI-NJ has the exclusive right to refuse to publish any submissions for any reason. For questions regarding the Chapter Trends section of Community Trends ® , please contact brooke@cainj. org or 609-588-0030. Chapter Trends Editorial Guidelines

Please join us for one of our Podcast Discussions, presented by the CAI-NJ Women’s Leadership Committee!

This event is FREE FOR ALL CAI-NJ Members! Don’t miss it! Register at www.cainj.org

Our next Podcast Discussion will be: TUESDAY, JULY 28, 2020 Topic: Adjusting Our Capacity for Family,Work & Self-Care - Featuring Women in the Business Arena

Registrants listen to the podcast prior to the event, then will join in with members of the Women’s Leadership Committee to spark an informative discussion.

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Keys to Simplicity By Robert Arnone, AMS, CPM, RCA Management, LLC

BUILDING

SiberianArt and sheepymek/iStock/Getty Images Plus

M ay 12th, 2014, a condo association changed for the better. April 10th, 2015, a condo asso- ciation became more secure. August 23rd, 2016, a condo association became more energy efficient. September 10th, 2017, a new board president and secretary were elected. While these may be blind dates to the average person, to the four different condo associ- ations these dates represented changes that included new passwords, installation of high level shut off values, alarm notifications, and availability schedules. When COVID-19 hit, I had a conversation with someone just as people were criticizing reactions to the pandemic. I thought to myself, there should be a handbook

the National Strategy for Pandemic Influenza. https://bit. ly/3cHVP5Y. In 2016 the Obama administration published the playbook for emerging infectious disease threats. https:// bit.ly/2yfkKz4. With most sports enthusiasts yearning for com- petitive sports to begin, I will use a boxing quote frequently referenced when things go wrong. “Everyone’s got a plan until……” well, you know the rest. “Damn it, I know this is the password.” “Shoot… let me try this again.” “Just a minute, I see the log in." Well, we have all experienced these momentary lapses. Fortunately, this more than likely is not during a crisis, although we feel like it may be the end of our world. Is a leak from a sprinkler the end of the world? No, but shutting down the system to prevent further damage will be less costly. Are all of the systems labeled? Recently before driving away with a new car, the sales- man said, “Here’s my phone number if you need help with something, feel free to call me.” I asked him where the man- ual was for the car. He said it was in the glove compart-

when you become president. Why isn’t there a running journal from past presidents? If this happens, this is what the experts recom- mend. Well, in 2006, then-President George W. Bush, signed

CONT I NU E S ON PAGE 16

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LASER BASED LONG RANGE VEHICLE IDENTIFICATION HANDS-FREE ACCESS IS MORE IMPORTANT THAN EVER Identifying visitors and guests automatically, reliably, and with a minimum contact to public property is more relevant than ever. Learn more at Barcode-Automation.com or call 1-800-528-9167 LASER BASED LONG RANGE VEHICLE IDENTIFICATION HANDS-FREE ACCESS IS MORE IMPORTANT THAN EVER Identifying visitors and guests automatically, reliably, and with a minimum contact to public property is more relevant than ever. Learn more at Barcode-Automation.com/cai or call 1-800-528-9167

SIMPLICITY... from page 14.

ment. So, I said, “I should be good.” He then responded, “You wouldn’t believe why people call me”. I then said, “Ok, so if I get a flat tire in the middle of the night, I’ll put you on speed dial.” He then told me he was a heavy sleeper. What if you have a custodian, or superintendent who are heavy sleepers? Just imagine… it’s the middle of the night. Do you know where the building shut off valves are? Could you explain to a fire official

"A building manual will not only be your guide but a bridge."

how to reset the alarm system? New systems put in place start- ed with an idea. The May 12th, 2014 new security system. The April 10th, 2015 new sprinkler system. The August 23rd, 2016 conversion from oil to gas. All of these ideas were born from an initial thought. The most important idea should be, what will be in the best interest of our communi- ty. But just like every manual, whether fighting a pandemic or system con- trols, there should be guidance from people who have expert experience in their field. You cannot expect to be an expert overnight. What you should understand is how to place a band- aid on a wound in order to give the experts time to close it with a suture. A building manual will not only be

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your guide but a bridge. While there are many ways to create a communi- ty association manual, something to keep in mind is that it is continually evolving. Just like any reference book, it will come with an index. If this arti- cle inspires you to create a manual, don’t fret. Let’s start from the begin- ning. How do we do this? Think of a timeline that will be your manual index. It provides you what happened in the past, and when new systems are added, the index expands for future changes. Certain constants will be part of the manual. Your governing documents will define these constants. The manual doesn’t just have to be about building facili- ties. Let’s start with the basics. When is the annual meeting to be held? How many meetings a year are required?

These constants can be chapter 1 of our manual. Let’s call chapter 2, where’s the money? How many bank accounts does the association have? Where are the accounts held? Sure, you could consult with your property manager, or review the association’s financial statements. Then comes your emergency contacts. Who do I call if the sewer backs up in the middle of the night? Sure, a good property manager will be a phone call away. But this isn’t about the accountability of your property manager, it’s about making your community better pre- pared in times of crisis. Deeper into our manual can be the facilities. What type of boiler system does the building have? What are some of the trouble shooting techniques if an apartment heater is not working?

This may seem like a lot of work for a property manager, but for the most part, all of this information is at your disposal. An attorney once told me that upon joining a law firm a young attorney introduced himself. He said, “Hi my name is Jonathan, I copy and paste.” The roadmap is the knowledge that has accumulated over time. If your company does an initial inspec- tion report to document all the facilities (which include construction, guarantees, warranties, assets, etc.), this is accumu- lation of information that is formulated for your manual. If you’ve been man- aging the association for several years, or an eternity, look to your reserve study. This will help you create your timeline of capital structures. We all need a playbook. Think of a board president with no prior expe- CONT I NU E S ON PAGE 18

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SIMPLICITY... from page 17.

rience or those who volunteer within an industry. These positions often last for one or two years. We may have served on a committee for several years before getting elected as chair, president, treasurer, or secretary. I can’t say that all organizations are unprepared, but wouldn’t it be nice if there was a playbook. A board member serves a role for one or two or sometimes three years before they’re up for reelection. A new board member may present new ideas that will help the community grow, and that gets them elected. If they had a playbook, this would help prepare your community in a time of crisis. So, to quote an older wise man, “To be surprised, is to be unprepared.” n

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Board Leadership Development Workshop LEARN HOW TO BE AN EVEN MORE EFFECTIVE BOARD MEMBER 2 DAY PROGRAM TUESDAY, AUGUST 4, 2020, 9:00 A.M. - 3:00 P.M. WEDNESDAY, AUGUST 5, 2020, 9:00 A.M. - 12:00 P.M. CAI-NJ HEADQUARTERS, 500 HARDING ROAD, FREEHOLD, NJ 07728

FREE for CAI-NJ Homeowner Leader Members

The workshop will teach you how to become a more successful board member and how you can recruit and support new volunteers. You’ll learn the role of the board, the president and other leadership po- sitions, and you’ll identify effective ways to work with professional managers and service providers. THE WORKSHOP CONSISTS OF FIVE MODULES: • Module 1: Governing Documents and Roles & Responsibilities • Module 2: Communications, Meetings and Volunteerism • Module 3: Fundamentals of Financial Management • Module 4: Professional Advisors and Service Providers • Module 5: Association Rules and Conflict Resolution

COURSE MATERIALS: The workshop includes a toolbox of support materials: • The Board Member Toolkit, a best-selling book from CAI Press • The Board Member Toolkit Workbook • Brochures and publications, such as The Homeowner & The Community Association • A copy of CAI’s award-winning Common Ground™ magazine • In addition to a toolbox of support materials, each student receives a certificate of completion and recognition on the CAI website

Board Leadership Development Workshop Registration Form FREE for ALL Homeowner Leader New Jersey Chapter Members

Name/Designation:_________________________________________ Community Name: _________________________________________ Address: ___________________________________________________ City, State, Zip: _____________________________________________ Phone: ____________________________________________________ Fax:________________________________________________________ Email: ______________________________________________________ CAI-NJ Members: FREE Non-Members: $50.00 We require a cancellation notice at least 72 hours in advance. If a notice is not received, a $25 cancellation fee may be charged per registrant. Substitutions are permitted it you cannot attend. Please list the name, community and any designations of additional registrants. If necessary, please attach an additional sheet of paper (i.e.: John Smith, Ams, CMCA - ABC Company). 2. ______________________________________________________ 3. ______________________________________________________ TOTAL: $_________________

Payment Methods: 1.) Pay by check, payable to CAI-NJ. Mail completed form and payment to: CAI-NJ Attn: BLD Workshop 500 Harding Road, Freehold, NJ 07728 2.) Pay by credit card. Please fax to (609) 588-0040. Or, email to angela@cainj.org.

Cardholder Name: _________________________________________ Card Number:______________________________________________ Exp. Date: ___________________Security Code:________________ Cardholder Signature: ______________________________________ *Cardholder acknowledges receipt of goods and/or services in the amount of the total shown hereon and agrees to perform the obligations set forth in the cardholder’s agreement with issuer. By registering for a CAI-NJ event, the registrant acknowledges that they are re- sponsible to pay the full registration fee at the time of registration. Registrations will not be processed until all previous outstanding balances are paid in full.

LIFESTYLE PROGRAMMING Has Been Changed Forever By Michael Mendillo, President, and Michelle Kithcart, Director of Lifestyle Programming, FirstService Residential, AAMC

dusanpetkovic/visualspace/ SB/iStock/Getty Images Plus/SolStock/ Moyo Studio/E+/Getty Images

W e certainly could not have predicted what was headed our way but on March 16, 2020, but we instantly learned that we were considered essential workers – not those on the front line, of course – but nonetheless, this was a role we wore as a badge of honor. It was that day that we proactively began working collab- oratively to create guidelines, set protocols and create our programming – ‘Lifestyle@Home’. We saw from the onset, the enormous impact these orders were going to have on our lifestyle communities. The health and safety of our residents, associates and vendors were at the forefront of our mission. At this stage, it was very important that programs or check-in systems were put into place within communities. These programs helped ensure

all residents had access to the help they needed. These pro- grams organized at the local level connected and impacted not only the receiver of the service but the volunteer as well. A simple phone call during these uncertain times impacted residents’ lives in ways we will only understand months or even years from now. The need for support, guidance and solutions were very important at the very beginning of this global crisis in order for residents to maintain their healthy and active lifestyles. With people home practicing social distancing, teams had to pioneer and offer a new kind of programming for residents – virtual! At a time when there were so much anx- iety and uncertainty, programs and opportunities came as a welcome diversion. Over the past few months, our teams have CONT I NU E S ON PAGE 22

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Dinner Registration Form

DennisR. Casale Memorial

Presented By

Monday, September 14, 2020 Forsgate Country Club

375 Forsgate Drive | Monroe Twp., NJ Cocktails at 6:00 pm | Dinner at 7:00 pm

DINNER ONLY REGISTRATION FORM Name 1.______________________________________ Company Name _____________________________ Address ______________________________________ City, State, Zip ________________________________ Phone ________________________________________ Fax ___________________________________________ Email ________________________________________ 2. _____________________________________________ 3._____________________________________________ 4._____________________________________________ 5._____________________________________________

Dinner/Cocktail Hr. $115.00 per person Total: ________________ Mail completed form and payment to: CAI-NJ, Attn: 2020 Dennis R. Casale Memorial Golf Outing, 500 Harding Rd., Freehold, NJ 07728 Pay by credit card. Cardholder Name____________________________ Card Number_________________________________ Exp. Date______________ Sec. Code____________ Signature ____________________________________ *Cardholder acknowledges receipt of goods and/or services in the amount of the total shown hereon and agrees to perform the obligations set forth in the cardholder’s agreement with issuer.

By registering for a CAI-NJ event, the registrant acknowledges that they are responsible to pay the full registra- tion fee at the time of registration. Registrations will not be processed until all previous outstanding balances are paid in full. Cancellations must be made by September 10, 2020 for a refund to be provided. Swaps can be made at any time.

FOR MORE INFORMATION CONTACT JACLYN@CAINJ.ORG OR 609-588-0030

LIFESTYLE... from page 20.

location and our creativity knows no bounds. By utilizing these virtual capabilities, we can be adaptable to different learning styles for all generations. This has resulted in a variety of opportunities for the future of engagement and programming as we know it. As lifestyle teams are now putting the final touches on their July 4th celebrations, we begin to reflect on all that we have accomplished collabo- ratively and the endless possibilities to come. We remain grateful to the board members who, through a volunteer role, have been called upon to make very difficult decisions, faced the unknown and collectively per- severed on behalf of their fellow residents. Our industry is built on a foundation of people. It is during times like these where we come together to make what seemed at the time impossible…possible. We continue to be inspired by the actions, creativity, heart and passion people have shown for others over the last several months. n "As we continue to adjust to a new normal, the idea of programming events through a digital lens is now a reality."

created and implemented innovative strategies through these partnerships and beyond to engage residents and homeown- ers, keeping programming alive and thriving. The ability of professional lifestyle directors to put unique ideas into action quickly and effectively has been nothing short of inspiring. It is of utmost importance that lifestyle teams work to pos- itively impact and engage residents by providing oppor- tunities to help them sustain an active and healthy lifestyle during and after the stay-at-home orders have been lifted. Exciting virtual programming could include happy hours, painting parties, trivia nights, drive-through farmers markets, food trucks, the streaming of fitness classes, virtual escape rooms, community social purpose initiatives and so much more! Just because we are physically distancing, it doesn’t mean we can’t be social and create a positive impact on the residents for whom we serve. As we continue to adjust to a new normal, the idea of programming events through a digital lens is now a real- ity. Program planning is no longer limited by capacity or

HOA Premium Reserve Solution Put your funds to work with the leading community association bank: • Choose from the Premium Sweep Account, Premium CD, Premium Ladders CD and Premium Money Market • Enjoy the ease of dealing with one bank to serve all your HOA banking needs • Get a competitive rate of return to grow your reserve funds • Access your funds when needed with the flexibility of investment options With our HOA Premium Reserve Solution, you get the security of knowing your funds are protected by a surety bond. Let’s get started. Visit cit.com/CABReserves Matthew Driscoll 443.866.9076 | matthew.driscoll@cit.com Premiumreserveproductsarefornewmoneyonly(moneynotcurrentlyheldbyCITBank,N.A.F.K.A.MutualofOmahaBank).Funds inexcessofFDIC insurancecoverage limitsarecoveredbyathird- party issuedsuretybond.SuchexcessfundsarenotsubjecttoFDICdeposit insurance.ThesuretybondprovidingexcesscoverageoverFDIC insurancemaybecancelledatanytimeupon30days’ writtennotice.Shouldanoticeofcancellationbegiven,CITwillcontacttheclienttodiscussalternativestoprovideforthecontinuedsafetyoffunds.Depositand loanproductsareofferedthroughCIT Bank,N.A.,theFDIC-insurednationalbanksubsidiaryofCITGroupInc.©2020CITGroupInc.Allrightsreserved.CITandtheCITlogoareregisteredtrademarksofCITGroupInc.MM#7518

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DIFFERENT. TOGETHER. mem property management

www.memproperty.com - 201.798.1080

TechnologY's Role for Aging in Place

By Joseph Bonafede, President, Technocality Security Solutions

"Technology can assist in allowing seniors and others requiring assisted or additional help the ability to remain in their homes longer..."

D o you, your siblings, or a caretaker find yourself constantly calling your parents, loved ones or the person you’re caring for multiple times a day wondering if they took their medications? Are they ok? Is your 85-year-old mom cooking again when she shouldn’t be? Did dad go out for a walk and get lost? Can he find his way home safely? Technology can assist in allowing seniors and others requiring assisted or additional help the ability to remain in their homes longer, giving both you and them piece of mind. Technology comes in many different forms, from simple FaceTime calls to emerging technolo- gies. Here are a few and how they can assist. Z-Wave is one of the backbone technologies behind many of the new “smart” homes. It is a wireless commu- nications protocol used primarily for home automation. It uses low-energy radio waves to communicate from device to device allowing the wireless control of residential appli- ances and other devices, such as lighting control, security systems, thermostats, windows, locks, swimming pools and garage door openers. Users communicate to a main hub and control these devices via the Internet from a smart

phone, tablet or computer, and locally through a smart speaker, wireless key fob, or a wall-mounted panel. ALARM SYSTEMS today allow the resident and caretak- ers the ability to access many combined systems into one platform. The following would assist to age in place: • Alarming doors and windows (which is the actual alarm system) and the main hub to the peripherals. This allows piece of mind for the resident and the system functions as a normal intrusion alarm which can be armed/disarmed from the system’s keypad, smartphone or tablet and can also be programmed to arm automatically. • Lighting control can be as simple as screwing in a Z-wave enabled light bulb or installing a wall plug, out- let or switch. These devices can be scheduled to auto- matically turn on at dusk, off at dawn or any schedule you desire. • Thermostats can be incorporated and locked down so only an authorized user can set the temperature range, schedule thresholds and even send notifications

CONT I NUE S ON PAGE 26

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