February 2025 CT

6. Resident Relations • High-Rises: Require managing diverse residents in a confined space, emphasizing communication, con flict resolution, and adherence to building rules. • HOAs: Resident interactions are less centralized, mak ing disputes often more localized or between individu al neighbors. 7. Regulatory Compliance • High-Rises: Must comply with stricter building codes, safety inspections, and accessibility requirements; and changing state and municipality regulations. • HOAs: Focus on zoning laws, exterior maintenance, and neighborhood-specific guidelines. Bottom Line: High-rise management demands a higher level of oper ational expertise, specialized staff, and robust systems to ensure smooth functioning, while HOAs prioritize broader community management over technical infrastructure. CAI offers specialized educational programs for manag ers of high-rises that provide not just basic information, but

review the changing regulations, the newest trends, and the most efficient mechanical systems available for upgrades and replacements. Working with a mentor, who has high rise expertise, is also very helpful. Of course, there are also experienced consultants, who can be available when new or more complex conditions arise. The use of additional professionals is an important element in high-rise budgets. Engineers, designers, and other consultants are often the most cost efficient means for resolving and recognizing serious problems before they impact the building and the community. n

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FEBRUARY 2025