December 2025 CT

ETHICAL BOUNDARIES... from page 35.

after generating a report for the government that was littered with AI-generated errors, including fabricated quotations from court cases and information from aca demic research papers. • A property manager relies on an AI chatbot to respond to resident complaints, and the chatbot inadvertently shares confidential information about another owner. Each of these examples reflects overreliance — the point where human oversight is diminished, and ethical stan dards are compromised. Principles for Responsible AI Use To navigate this evolving landscape, community associ ation professionals can follow several guiding principles: 1. Transparency – Be open about when AI is being used and ensure clients understand its role. For professionals who bill hourly, do not mislead clients about the use of AI in order to bill for larger time expenditures. 2. Verification – Always review and verify AI-generated outputs. AI should assist, not decide. 3. Confidentiality – Protect client and resident data from

of hours for this inaccurate, AI-generated work product as if the attorney did the legal research and opinion letter drafting alone. These scenarios are not specula tive: a federal judge in July 2025 disqualified three lawyers from Butler Snow LLP – a large, national law firm, for submitting a legal brief that relied on made-up case citations that were AI-generated. The judge also referred the attorneys to the state bar for disciplinary review. • An engineering firm submits an AI-generated report on building safety without confirming data inputs or review ing the algorithm’s assumptions. • An accountant uses an AI tool to automatically classify transactions but fails to detect that the system miscatego rized reserve expenditures, distorting the association’s financial picture. By way of example, the international financial services firm, Deloitte (Australia) agreed to refund the Australian government $290,000.00 USD

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DECEMBER 2025