December 2025 CT

data-intensive tasks in order for profes sionals to focus on higher-level analy sis, decision-making and client service. ETHICAL BOUNDARIES... from page 32. Many professions serving commu nity associations operate under a framework of ethical obligations — confidentiality, competence, indepen dence, honesty and duty of care. AI does not erase these duties; it com plicates them, especially with respect to AI hallucinations, a phenomenon wherein AI systems generate false or misleading information that appears to be factual based on a program ming bias designed to always pro vide answers, even if incorrect, over simply responding “I don’t know” or “this information does not exist.” • For attorneys, the Rules of Profes sional Conduct of each state require competence, diligence and con fidentiality. Reliance on AI tools that generate, or store client data raises issues of data security and unauthorized disclosure. Moreover, if an attorney delegates too much substantive analysis to an AI pro gram — such as allowing it to draft legal opinions without review or based on AI hallucinated case law — they risk providing unverified or incorrect advice, violating their duty of competence. Additionally, attorneys who use AI tools to generate work products with little to no time and/or effort face a minefield of ethical consid erations when billing clients for their work. For instance, an attorney is Ethical Standards and Professional Judgment

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