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MANAGEMENT TRENDS... from page 54.

homeowners to voice concerns and for board members to explain their decisions. Transparency fosters trust and reduces misunderstandings. 2. Fair and Consistent Enforcement – Property managers should strive for consistent enforcement of community rules and regulations. This ensures that all homeown ers are treated fairly and helps avoid accusations of bias. When enforcing rules, managers should focus on educating homeowners about the reasons behind the regulations and the consequences of non-compliance. 3. Education and Training – Both board members and homeowners can benefit from education and training on their roles and responsibilities within the HOA. CIA-NJ provides offers many programs on Board training espe cially helpful to new board members. Property managers can facilitate workshops or provide resources to help improve understanding and collaboration. 4. Mediation and Conflict Resolution – When conflicts arise, property managers can serve as mediators, helping homeowners and board members find common

Keeping the Peace In essence, property managers play a pivotal role in maintaining peace within the community. They must deftly navigate the intricate web of relationships, ensuring that homeowners feel heard and board members can effec tively govern. Striking this balance is essential to prevent conflicts from escalating and to create a harmonious living environment. Strategies for Successful Property Management While the role of a property manager in an HOA can be challenging, there are strategies that can help them navigate these complexities: 1. Transparency and Open Communication – Property managers should prioritize transparency and open communication. Regularly scheduled meetings, news letters, and community forums provide opportunities for

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COMMUNITY ASSOCIATION BANKING Your experts in the HOA industry.

With First Citizens Community Association Banking, formerly part of the bank’s CIT division, you can count on continued service from the experts you know. And as one of the nation’s top 20 banks, we offer market-leading products matched with innovation and award-winning 1 technology to help you grow your business. Your community association management company deserves no less than a financial provider that can bring you the scale, service and capabilities you need to stay ahead.

Nicole Skaro, VP, Regional Account Executive nicole.skaro@firstcitizens.com | 908-524-8741

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