December 2022 CAI-NJ

Looking to the Future: Community Association Industry Leaders Predictions for 2023 and Beyond

Contributions from: Brian Weaver, PCAM, Vice President, Wilkin Management Group, Inc.

Steven Lang, R.A., AIA, NCARB, Principal, The Falcon Group – Engineering, Architecture & Reserve Specialists (Engineering) Robert Puterman, Owner, Regal Restoration USA

Melissa Volet, Esq., Shareholder, Stark & Stark Attorneys at Law

David Velasco, Assistant Vice President, JGS Insurance a Baldwin Risk Partner Mohammed F. Salyani CPA, FCCA(UK), Principal, WilkinGuttenplan Content Compiled By: Andrew J. Podolski, Esq., Stark & Stark Attorneys at Law W e are coming off the heels of a tumultuous three years, starting with the COVID-19 pan demic in 2020, witnessing the tragedy of the Champlain Tower collapse in 2021, and watching prices continue to rise in nearly every industry throughout 2022. As this year comes to an end, the CAI and its members look toward the future in anticipation of what’s to come. In this vein, we asked leaders at the top of their respective profes sions to give insight and predictions on what is in store for the community association industry next year and beyond. Brian Weaver, PCAM, Vice President — Wilkin Management Group, Inc. (Property Management) One of the most pressing problems our industry faces is property manager burnout. This growing concern must be addressed if we are to attract and retain qualified manag ers. I predict we will see some long-term trends in an effort to address burnout.

First, I predict management companies will continue to offer hybrid work schedules. In my opinion, gone are the days of clocking in at 9:00 am and out at 5:00 pm. That simply does not work for a manager who then must attend evening meetings and not get home until late into the evening. I also predict virtual board and association meetings will continue for the long term. We’ve adapted and proven it works and is effective. Managers can enjoy dinner at home, avoid unnecessary hours spent on the road (often in rush hour traffic), and gain back quality time with friends and family. Additionally, I believe we will see manager licensing and that over time, because of mandatory training and continu ing education, our industry will see an increase in the level of professionalism among managers. Lastly, the property management industry will continue to witness technology play an integral role. In time, I predict unit owner phone apps, aerial site inspections, virtual assis “Knowledge is telling the past. Wisdom is predicting the future.” – W. Timothy Garvey

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