CAI-NJ May 2020 (w)

TRADING UP... from page 22.

pending projects lists. These items are crucial to evaluate while preparing a transition plan for a new account. Also, keep in mind, maintenance transition plans should include

our industry, the process of transitioning behind another vendor is a common practice. You can prepare by conducting site inspections prior to the transition date in order to make notes and prioritize your plan of action. When switching between building Superintendents, while the process is similar, it’s more technical for obvious reasons. While you hope records and a service history for mechanical systems are available, you must go into this transition expecting to start from scratch. Being prepared and experienced enough to know what to look for, is key to getting started. 2) What are the 5 most important things you consider when putting together a transition plan for a property? Ryan: As a building services provider, the 5 most import- ant things we consider are: fire safety needs of the com- munity, employee safety needs, account cleaning protocol adjustments, mechanical system assessments, and open/

the following components: • Scheduling/management

• Coordinating staff, (if needed) • OSHA Standards/quality control • Budget management • Interface and communication with management and board throughout the process 3) What should a manager expect from a building services vendor when making a transition? Ryan: Every property manager should always be able to expect transparency throughout a transition. During a tran- sition, many changes will take place on multiple levels and areas. What will never change are the building’s policies, which should be maintained and enforced by both parties (management and building services). Routine meetings and constant communication are keys to the success of a transition. CONT I NU E S ON PAGE 26

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