CAI-NJ May 2018 (w)

MANAGEMENT TRENDS... from page 32.

and why everyone wants to live there. Consider establishing a Hospitality Committee to and meet with real estate agents and potential buyers to ensure that your community is market- ed by your people! Embrace Technology. Today’s residents want everything they need at their fingertips, on demand. The ideal client service experience has become anticipating what your residents want and delivering on it before they know they want it! There are a multitude of services from interactive community websites and building management systems to “self-service” portals for residents. Take advantage of every tool that is available to you to ensure the best resident experience possible! “Marketing is a core part of any- thing you do.” – Keith Belling n

ATTENTION ALL CAI-NJ SEMINAR ATTENDEES:

© iStockphoto.com

Please remember to keep your seminar completion certificates in a safe place. These certificates are distributed at the end of each CAI-NJ seminar. This is proof that you attended and completed the seminar. You may need to reference the certificate in the future and CAI-NJ does not keep track of each member’s attendance record. Community managers will definitely need the certificates to obtain credit for continuing education towards their designations.

Not a Member? Join Today!

Fill out the membership application on page 55 of this issue!

Call (609) 588-0030 with your questions about joining CAI.

35

M A Y , 2 0 1 8