CAI-NJ March 2022

“... the decisions we make not only impact us, but they also impact our companies, the Community Association industry, and at times wind up on social media and the news.”

MANY ROADS... from page 18.

happen, they will be immediately happy, but what they will now believe is you have always done that and will do it for everyone. It’s hard and at times unpopular being the ethical barometer, but we must remember we are always “the pro- fessionals” and have an obligation and responsibility to set the standards. Also, the decisions we make not only impact us, but they also impact our companies, the Community Association industry, and at times wind up on social media and the news. We control our ethics and reputations, and they are our calling cards. They can only be changed with our permission. Even the perception of impropriety changes how we are viewed, and it’s a long road back. As members of CAI, it’s important to offer them an additional information resource and support system for guidelines and policies. CAI created and published a Professional Manager Code of Ethics which lists 15 guide- lines. Some of those guidelines are below: • Comply with laws and practices • Fulfill duties

• Act in the best interest • Exercise due care • Disclose relationships • Professionally conduct themselves at all times

• Not engage in any form of anti-competitive conduct You can get the complete list by visiting CAI online at www.caionline.org. The Community Management industry, led by Community Associations Institute (CAI), is a great, challenging, and ever-growing industry. It is spearheaded by community association managers, management companies, board members, and vendors who are involved and dedicated to making a difference and being a part of the forward movement of our industry. n

Extraordinary Services. Exceptional People. Preferred Community Management Services

PCMS

• 24 Hour Emergency Service • Work Order Tracking • Vendor Management • Leadership Guidance • Training For Board Members

Our Services:

FINANCIAL MANAGEMENT

We Customize A Management Program Tailored To Your Community

PROPERTY MANAGEMENT

35 Clyde Road Ste 102 Somerset, NJ 08873 732.873.1258

Over 30 Years Experience

SITE MANAGEMENT

2430 Butler Street Ste 164 Easton, PA 18402 484.291.1330

Glen A. Masullo, CMCA, PCAM

Email: info@ pcmsus.com • Web: www.pcmsus.com

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