August2017

treats, but most importantly, we were able to meet so many interesting people and learn more about our constantly changing industry. What might someone be surprised to learn about your company? I believe in a hands-on, personal, team approach to prop- erty management, recognizing the individual requirements of each property and tailoring our management program to meet those unique needs. With a results-driven approach and a never-ending aim for capital improvements, we con- tinue to provide outstanding value and service to all New Jersey properties that we manage and strive to maintain the comfort, beauty, and safety of each community we serve. My incredibly talented and beautiful wife Elvia is Executive Vice President, and my son, Matthew is Vice President of Operations, so we are very much a business based on fam- ily values and building and maintaining strong, long-term relationships. I believe our clients see that as our greatest strength, especially compared to our competitors. Have you or your company received any recent awards or certifications? mem property management achieved the position of 556 on the Inc. 5000 List, a renowned recognition of the top 5000 fastest growing private companies in the United States. mem also received recognition from Inc. as number

14 in the list’s top real estate companies, as well as number 25 in the New Jersey profiles and number 44 in the New York metro standings. mem property management also is proud to be recog- nized by the Better Business Bureau (BBB) as an Accredited Business, achieving an A+ rating for its proven record of trustworthiness, ethics and commitment to outstanding client service. I think the community association industry was a little slow to embrace social media and online marketing. 91% of online adults use social media regularly and Internet users have an average of 5.54 social media accounts. We have been online from the very begin- ning and have been able to resolve many questions by being able to respond to our communities in real-time on Facebook, Twitter and other social channels. We also share timely local news and events so we can be a valu- able resource to our communities. Social media is also a great way to showcase the beautiful communities we manage and introduce the talented team of profession- als who work tirelessly every day to keep our residents happy. I think we will see more and more management companies connecting to residents online as a way to complement their offline services. n What trends do you see for the Community Association industry?

See the complete list of Ultimate Sponsors on page 2 of this issue.

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